Those of you with iCal feeds set up for Timetastic (and that's....almost everyone) will know sometimes it just won't update and you'll have no idea why.  Is it Outlook? Timetastic? The Internet? Thanos?

Well it's time we helped with that. So for all of our users we're now reporting iCal feed hits back to Timetastic. This means you now know when your calendar app last checked in and as a result, whether it's up to date.

In your calendar feeds page you'll see the latest fetch time when hovering on the clock (and if we can identify it, the service that checked in): 

Seeing orange icons there means it's been more than 24 hours since the last poll, so your calendar app is having issues contacting us.

As the amount of data we gather from this grows, we're hoping to both improve our iCal update rate and identify problem clients so we can work around specific issues. We're building up a data set using all of our iCal hit data over the next few months so hopefully we can start to identify trends and issues that crop up.

For our Pro users, the Burnout Board is shining a light on those people who aren't taking time off and might be overworking. But leaving it down to ad-hoc logging in and checking is pretty weak.

So, The Fire Wire is your quarterly update from the Burnout Board.

It's sent to both admin users and department bosses (for their department).

If nobody's on your burnout board that's great news, we won't send anything.

The email looks like this: 

Inline with Slack's new policies and better privacy controls, we've updated the Timetastic Slack app. No new features, but much tighter privacy controls which we're always happy to implement.

For our Pro users, there's also a fix to a bug on the Insights Annual leave chart where some bookings would be allocated to the wrong month.

Good morning.

Following the last release, it looks like some of you were struggling to download reports. This turned out to be a small issue in our cache-busting logic that meant that your browsers were still serving up old versions of some of the code that powers the app. 

This small issue has been dealt with now, and we're once again fully operational with reports. Phew. Sorry.

Hello!

We've seen a gentle upward trend in declined card payments recently - we know it can be frustrating when something should just work but doesn't.

With that in mind, we're now collecting cardholder name and Postcode/ZIP when entering or updating your card details. This should improve the success rate of our collections meaning you can get on with work instead of logging in and updating card details if they fail.

We took the time to make the saved card form a bit nicer too, we can't resist a design tweak 😄

Fixes:

In addition, we've fixed an issue where the "Performing user" on a webhook event was always set to the user who booked the absence, rather than the user who performed the action. Webhook users should see performing user data is correct for all event types now.

Happy new year, folks! 

We might all be on lockdown (again!) here in the UK, but at Timetastic we're thinking about a different kind of lockdown: how we can help you keep your Timetastic account safe and secure 🔒.

So in today's release we introduce two-factor authentication, using your favourite authenticator app: Google Authenticator, Authy, etc. You're probably already using 2FA with many of your other software apps.

You can set up 2FA on a new page: Sign in & Security, which you can find under your profile menu:

This page now gives you a single location to:

• Change your password
• Set up 2FA and manage your recovery codes
• View your sign in logs

Timetastic Pro

Timetastic Pro users get the additional option to enforce Company-wide 2FA. You'll find this option under SETTINGS > SECURITY:

That's all for now but you can find more detailed information in our Help Centre.

Other changes

Fix The Excel backup report had user allowances misaligned in the columns, that's now fixed

Improvement We've improved the auto column widths in all excel downloads to accomodate the filter checkboxes now.

Stay safe, stay secure everyone.

This one is exclusively for our Pro beta testers - downloading the backup report would show the headers for the extra HR fields but not the data. 

So now, the data is included too. 

800 mince pies a day isn't slowing us down just yet. Just a quick fix to the Birthday Reminder emails which had a bit of stray HTML appear for some users.

We identified some errors in the logs where older invoices couldn't be downloaded by some users. After some investigation we narrowed this down to a 3rd party updating their API without notice.

Sorry about that if you had issues, it's all sorted now and you can download old invoices again 😀

We've improved the summary emails to tell you more about the type of summary you're getting so you'll see the department name.

If you're a pro user you'll see whether the summary is for the whole organisation, or people you manage too.

We've also rounded up some fixes to the allowance setting of a new user and made sending weekly summary emails more reliable in some edge case scenarios.