Entering login codes on mobile improved

Some improvements to the behaviour of the Login Code screen today:

iOS users can now see the code they've entered, auto tabbing between the fields is fixed and we load the numeric keyboard rather than the full one.

Protip: You can just paste the code straight in to any of the boxes and we'll sort it all out and log you in 👍


New "My Preferences" page

New style Preferences page for you today. Nothing has changed in functionality, but it's more legible and accessible now. Especially on smaller screens.

In the invisible engine compartment of Timetastic we've tidied up some logging.


A couple of fixes

Two things you won't notice, but they all add up 🙂

- Fixed an issue where the book button would be visible if you had a payment screen open on the mobile site.

- Fixed a potential abuse scenario from the Forgot Password page. Hat tip to Kapil for reaching out to us with this one 👍 

Legal updates

Some more updates to our Terms of Service and Privacy Policy.

Part of the ongoing process to make them clearer and easier to understand.

Main points to note:

Terms of service

We are switching to more conversational language, removing the stuffiness.

A full rewrite of the Cancellation and Termination section. To get rid of large swathes of unnecessary legalese and clarify that you can cancel anytime, instantly. And that all your data will be deleted from all backups within 14 days.

Privacy policy - 3rd party apps.

We're stepping up privacy and Google Analytics is the first casualty👏. We removed all Google Analytics tracking from the website and app. We won't be feeding their big data machine any longer. 

And with that we've removed Google Inc as a 3rd party data processor.


Thanks, and have a nice weekend :)

Gary


Better approval confirmations

Small update when you approve or decline requests 🚦. Now you'll always end up on the Requests page with a confirmation, rather than being bounced straight to the Wallchart 👍.

There's some backend updates and improvements too in this update.

Privacy Update and a bugfix

Fix 

First up we fixed an issue where Slack posts would fail if the public holiday country had multiple public holidays on the same day. 

Improvement 

Second up, big privacy improvement to Timetastic: Following our removal of email trackers a while ago, we've removed Google Analytics from the website, app, blog, help centre and this changelog.

We've moved to a privacy focused analytics app called Plausible.

You can read more about Plausible here: https://plausible.io/ 


Update to Terms

We've updated the terms and conditions today.

Nothing that will affect our contractual relationship. Most changes are to use clearer language.

This is the first step in moving towards terms written in plain English, so expect more updates like this.

We've also removed some of the clauses that made no sense at all:

For example:

  • Clauses that said you can't use Timetastic for sending out spam emails. Believe it or not this happened once or twice. Some spammers used scripts that created Timetastic accounts and sent strange emails to Russian and Chinese people 🤷‍♂️. The point is, spammers didn't care about terms of service, it's no good waving a contract at them. We upgraded our security measures and it's never happened since.
  • Clauses that said you can't try and interrupt the provision of Timetastic. Like the example above, no paying customer is likely involved in hacks or attacks on us. And if they did the remedy is for us to improve security 🔐. We can't imagine holding a hacker to breach of contract will have much impact.

We've also removed some of the preamble and definitions. We had definitions that didn't exist in the main body of the terms.

Thanks, and happy Friday!



Updates and improvements

We've rounded up a few fixes and improvements for this one:

1) Your Timetastic Plan (Business or Pro) now shows on the billing page.

2) When cancelling an account (😢👋) we now email all admins on the account to confirm it.

3) Some security updates and fixes from our recent external Penetration Test


Recent transactions, Login Codes and Burnout Board improvements

A raft of fixes, tweaks and refinements in this release. 

Improvement 

- Magic login links have been replaced with 6 digit login codes. Codes are just as secure but more reliable than placing links in the body of an email.

- The reports page now has a dropdown for selecting your annual summary reports

Pro 

We've tuned the Burnout Board algorithm to exclude anyone that's currently absent. So someone on long term leave e.g. maternity won't show as a burnout risk. 

Fix 

1) We fixed an issue with recent transactions where some history wouldn't show up for bookings created a long time ago but updated recently. 

2) Any integrations you had set up (Slack, Teams) would switch to "all departments" if you deleted the department they were set up against. Now we'll delete those integrations when the department gets deleted too.

3) We fixed an issue with birthday reminders where they wouldn't go out sometimes.

iCal feed improvements 🎆

Those of you with iCal feeds set up for Timetastic (and that's....almost everyone) will know sometimes it just won't update and you'll have no idea why.  Is it Outlook? Timetastic? The Internet? Thanos?

Well it's time we helped with that. So for all of our users we're now reporting iCal feed hits back to Timetastic. This means you now know when your calendar app last checked in and as a result, whether it's up to date.

In your calendar feeds page you'll see the latest fetch time when hovering on the clock (and if we can identify it, the service that checked in): 

Seeing orange icons there means it's been more than 24 hours since the last poll, so your calendar app is having issues contacting us.



As the amount of data we gather from this grows, we're hoping to both improve our iCal update rate and identify problem clients so we can work around specific issues. We're building up a data set using all of our iCal hit data over the next few months so hopefully we can start to identify trends and issues that crop up.

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