Another fix roundup

The team are hard at work on our next big thing, but in the meantime here's our latest fix update:

  • The "Email address in use" help link is now clickable when editing a user's profile.
  •  The date picker on the Audit report download is now nicer
  • Audit reports should download more reliably for longer time ranges


Update to Terms

We've updated the terms and conditions today.

Nothing that will affect our contractual relationship. Most changes are to use clearer language.

This is the first step in moving towards terms written in plain English, so expect more updates like this.

We've also removed some of the clauses that made no sense at all:

For example:

  • Clauses that said you can't use Timetastic for sending out spam emails. Believe it or not this happened once or twice. Some spammers used scripts that created Timetastic accounts and sent strange emails to Russian and Chinese people 🤷‍♂️. The point is, spammers didn't care about terms of service, it's no good waving a contract at them. We upgraded our security measures and it's never happened since.
  • Clauses that said you can't try and interrupt the provision of Timetastic. Like the example above, no paying customer is likely involved in hacks or attacks on us. And if they did the remedy is for us to improve security 🔐. We can't imagine holding a hacker to breach of contract will have much impact.

We've also removed some of the preamble and definitions. We had definitions that didn't exist in the main body of the terms.

Thanks, and happy Friday!



Updates and improvements

We've rounded up a few fixes and improvements for this one:

1) Your Timetastic Plan (Business or Pro) now shows on the billing page.

2) When cancelling an account (😢👋) we now email all admins on the account to confirm it.

3) Some security updates and fixes from our recent external Penetration Test


Slack bot fixes

We've sorted an issue where in some cases Slack DMs wouldn't work for leave requests. If you're not seeing them show up - remove and re-add your Slack integration and they will start working again.

Recent transactions, Login Codes and Burnout Board improvements

A raft of fixes, tweaks and refinements in this release. 

Improvement 

- Magic login links have been replaced with 6 digit login codes. Codes are just as secure but more reliable than placing links in the body of an email.

- The reports page now has a dropdown for selecting your annual summary reports

Pro 

We've tuned the Burnout Board algorithm to exclude anyone that's currently absent. So someone on long term leave e.g. maternity won't show as a burnout risk. 

Fix 

1) We fixed an issue with recent transactions where some history wouldn't show up for bookings created a long time ago but updated recently. 

2) Any integrations you had set up (Slack, Teams) would switch to "all departments" if you deleted the department they were set up against. Now we'll delete those integrations when the department gets deleted too.

3) We fixed an issue with birthday reminders where they wouldn't go out sometimes.

IE support ended today

Today we've dropped support for Internet Explorer. If you're using IE with Timetastic. Now is the time to use Firefox, Brave, Safari, Chrome or Edge instead.


This change will allow us to deliver better features faster and more reliably while shrinking the amount of code we have to send down to everyone. The case for IE has been made by people better than I can explain here, so I'll defer to those posts for more detail:

Microsoft's post on IE Support

CSS Tricks on Dropping Internet Explorer

iCal feed improvements 🎆

Those of you with iCal feeds set up for Timetastic (and that's....almost everyone) will know sometimes it just won't update and you'll have no idea why.  Is it Outlook? Timetastic? The Internet? Thanos?

Well it's time we helped with that. So for all of our users we're now reporting iCal feed hits back to Timetastic. This means you now know when your calendar app last checked in and as a result, whether it's up to date.

In your calendar feeds page you'll see the latest fetch time when hovering on the clock (and if we can identify it, the service that checked in): 

Seeing orange icons there means it's been more than 24 hours since the last poll, so your calendar app is having issues contacting us.



As the amount of data we gather from this grows, we're hoping to both improve our iCal update rate and identify problem clients so we can work around specific issues. We're building up a data set using all of our iCal hit data over the next few months so hopefully we can start to identify trends and issues that crop up.

The Fire Wire!

For our Pro users, the Burnout Board is shining a light on those people who aren't taking time off and might be overworking. But leaving it down to ad-hoc logging in and checking is pretty weak.

So, The Fire Wire is your quarterly update from the Burnout Board.

It's sent to both admin users and department bosses (for their department).

If nobody's on your burnout board that's great news, we won't send anything.

The email looks like this: 



Slack app updated

Inline with Slack's new policies and better privacy controls, we've updated the Timetastic Slack app. No new features, but much tighter privacy controls which we're always happy to implement.


For our Pro users, there's also a fix to a bug on the Insights Annual leave chart where some bookings would be allocated to the wrong month.

Small bug on the report download

Good morning.

Following the last release, it looks like some of you were struggling to download reports. This turned out to be a small issue in our cache-busting logic that meant that your browsers were still serving up old versions of some of the code that powers the app. 

This small issue has been dealt with now, and we're once again fully operational with reports. Phew. Sorry.


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