New card entry form

Hello!

We've seen a gentle upward trend in declined card payments recently - we know it can be frustrating when something should just work but doesn't.

With that in mind, we're now collecting cardholder name and Postcode/ZIP when entering or updating your card details. This should improve the success rate of our collections meaning you can get on with work instead of logging in and updating card details if they fail.

We took the time to make the saved card form a bit nicer too, we can't resist a design tweak 😄


Fixes:

In addition, we've fixed an issue where the "Performing user" on a webhook event was always set to the user who booked the absence, rather than the user who performed the action. Webhook users should see performing user data is correct for all event types now.

🔒 Two-factor authentication (2FA)

Happy new year, folks! 

We might all be on lockdown (again!) here in the UK, but at Timetastic we're thinking about a different kind of lockdown: how we can help you keep your Timetastic account safe and secure 🔒.

So in today's release we introduce two-factor authentication, using your favourite authenticator app: Google Authenticator, Authy, etc. You're probably already using 2FA with many of your other software apps.

You can set up 2FA on a new page: Sign in & Security, which you can find under your profile menu:

Profile menu -> Sign in & Security

This page now gives you a single location to:

  • Change your password
  • Set up 2FA and manage your recovery codes
  • View your sign in logs


Timetastic Pro

Timetastic Pro users get the additional option to enforce Company-wide 2FA. You'll find this option under SETTINGS > SECURITY:

That's all for now but you can find more detailed information in our Help Centre.


Other changes

Fix The Excel backup report had user allowances misaligned in the columns, that's now fixed

Improvement We've improved the auto column widths in all excel downloads to accomodate the filter checkboxes now.


Stay safe, stay secure everyone.

Fixed: Older invoices can't be downloaded

We identified some errors in the logs where older invoices couldn't be downloaded by some users. After some investigation we narrowed this down to a 3rd party updating their API without notice.

Sorry about that if you had issues, it's all sorted now and you can download old invoices again 😀


Summary emails now state your department

We've improved the summary emails to tell you more about the type of summary you're getting so you'll see the department name.

If you're a pro user you'll see whether the summary is for the whole organisation, or people you manage too.

We've also rounded up some fixes to the allowance setting of a new user and made sending weekly summary emails more reliable in some edge case scenarios.


📣 Upcoming change: Internet Explorer Support

Hi Everyone,

This only applies to roughly 3% of our sessions but we're giving you as much notice as we can. 

Internet Explorer support in Timetastic is coming to an end in February 2021.

This specifically applies to IE11 as that's the only version we currently support. If you're using IE11 with Timetastic this will affect you.

If you're using any version of IE you'll see a banner in Timetastic warning you about this support ending. From February 2021 (or in fact, today) we'd strongly advise using a modern browser.


User preferences page goes SMALL!

Hi there.

We've got big things coming soon for mobile users, but in the meantime we're still updating the existing pages and making everything nicer...

So yeah, the preferences page. You might have noticed that on mobile it didn't look great. We've addressed that and given it some love. It now looks like this:

Which is, I'm sure you'll agree, a big improvement over what we previously had. 

Thanks for reading, have a nice day :)

Mobile App Fixes

Hello everyone!

It's a mobile update release. ☎️ 🤙

Looks like we've had some issues with the mobile app recently - specifically things like the login link, and resetting passwords haven't been behaving properly.

This release sorts all that. Best of all it's a server-side fix so no-one needs to go and update their app - hooray!





Uploader and Reports improvements

Improvement 

The user uploader wasn't great at telling you why your upload might have failed, so we've improved it to be better at handling different date formats in CSV uploads and telling you more about what could be wrong (or right) about your upload.  

Fix 

The reports change last week introduced some unnecessary fields on some report sheets. We've sorted that out so only relevant fields are shown now. Apologies if you've just adjusted your macros!


There's some more improvements, fixes and tweaks as with all of our releases too.

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